The purpose of the general conditions of sale is to clarify the relationship between tinnson.com, the official merchant site of the tinnson shoe brand, owned by the company good shoes, and its customers.
The validation of the order and the payment by the customer automatically entails the acceptance of the general conditions of sale.
The sale is considered final upon payment of the article and the property of the article is then acquired by the customer.
The article l121-18 of the code of consumption imposes on tinnson a duty of advice and information.
The characteristics of the products accompany the photographs.
The respect of the article l121-19 of the code of consumption results from the confirmation of the order.
Any order requires the registration of the purchaser and the creation of his customer account.
The following elements are required: first name, last name, email address, password, telephone and delivery address.
The prices are indicated all taxes included in France and in the European Union. The prices are indicated excluding tax outside the European Union. Items are supplied at the price in effect at the time the order is placed. Payment is made by credit card or paypal.
Payment data is not kept by tinnson or by the organization responsible for the financial transaction. The cashing of the price is immediate.
The information communicated during payment by credit card is processed by our partner freepay in order to fight against fraud.
Tinnson is the sole recipient of the data. The bank card number cannot be used because it benefits from a secure encoding and encryption system. If the customer opposes the communication of his data, the transaction will be canceled and will oblige him to use another method of payment.
Delivery costs in mainland France are free.
For other destinations, we calculate the price on request.
Delivery times are indicated for information only.
Exceeding the delivery time does not give rise to no compensation.
If the item ordered is no longer available, the buyer can proceed to an exchange or be refunded without delay, at the latest within thirty days of payment.
Items sold by tinnson.Com are absolutely new in accordance with applicable law. The characteristics of the items are presented on www.Tinnson.Com in the item sheets.
The customer is informed that the colors of the product delivered may not correspond exactly to the colors seen on screen.
According to article l121-20-3 of the consumer code tinnson.Com is liable to the customer for the proper performance of the obligations resulting from the contract concluded at a distance. Nevertheless tinnson can turn against the service provider if he provides proof of the non-execution of the mission for which he has entrusted it or against the customer if he demonstrates that the latter has damaged the product which was initially irreproachable.< br>In the event of an anomaly concerning the delivery, that is to say in the event of defective or non-compliant items, the customer must immediately send his complaints to contact@tinnson.Com
Any complaint made to the beyond 3 days following delivery cannot be accepted.
According to article l 121-20 of the consumer code, the withdrawal period is 7 days from the day after receipt of the article.
The exercise of this right is carried out by registered letter with acknowledgment of receipt from tinnson.
The exercise of this right entails the reimbursement of the sums paid, after verification of the returned items.
Products can be returned within 30 (thirty) days of purchase.
Products must be in good condition and returned in their original packaging protected by packaging covering the entire product ; they must not bear any trace of use.
After verifying that these conditions are met, tinnson will proceed with the refund. Otherwise, no refund can be given payable, the customer may collect the product at the company's headquarters within one month or the product may be returned to him upon payment of the shipping costs.
In accordance with law 78-17 of January 6, 1978 amended by law 2004-801 of August 6, 2004, you have the right to access and rectify the data you regarding.
All texts, comments, works, illustrations and images, whether visual or sound, used on the tinnson.Com site are the full and entire property of our company and do not may be reproduced without our express consent.
Any use without our consent will be penalized under intellectual property.
Any dispute not resolved by the application of the general conditions will be brought before the courts of Lille, which have sole jurisdiction.
These terms and conditions are effective as of November 1, 2022
Tinnson reserves the right to modify them at any time.